See our Standard
Legal Terms, here , additionally:
Small sample orders
are produced and shipped at regular retail prices, as costs are much
higher for small orders. Our most popular models and sizes are available
for immediate shipment, some models/sizes made-to-order in 2 to 6
weeks. Our standard retail money-back Satisfaction
Guarantee applies to sample orders - you can return an item for
a 100% refund (less shipping costs), as long as the product is in
a resaleable condition.
SALES ARE FINAL
Other than small
sample orders at retail prices, all orders in quantity, or wholesale-priced,
are non-cancellable. Purchase Orders may only be terminated for gross,
We quote FOB Austin,
Texas but we are happy to calculate exact shipping costs upon your
firm order. Rest assured, we spend time actively shopping for
the best shipping rates for your wholesale needs.
EXPORT REGULATIONS & DELIVERY TIME
Level IV Rifle Plates outside the US requires a export
permit which can take 3 weeks to 2 months. Please plan your lead times for
We are often able to export
Level II-A, Level II and Level III-A soft Body Armor with an export license
on the country, we may be able to export helmets or Level III
Rifle Plates with an export license exemption - contact
us for details.
We are careful to comply with U.S. export regulations.
You, the customer are responsible for complying with your country's import
regulations, and paying all import duties and taxes and fees. Please be
sure to check regulations and taxes in your jurisdiction before ordering.
Small orders are
100% prepaid. All wholesale quotations include a discount for bank
wire payment - add 3.5% to quote if paying by credit card. To start
your quantity order we need a 30% to 50% non-refundable deposit, depending
on the item. This is required as we make-to-order a particular model
to the size, protection level, color, and other specifications you
We start an
order only upon receipt of the deposit.
commitment we make is counted from the date of RECEIPT of your deposit.
(International wire transfers may take 3 or more business days to