Please see our Armor
FAQs
page for Frequently Asked Questions...
|
Call
Us...
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For
individual vests, please get your Sizing
Measurements before you call...
(To give you the best possible
fit we need measurements.)
512-922-1503
- local Austin or International
800-374-7029
- toll-free in the U.S. to ring into 512-922-1503
Office
Hours 8 a.m. to 6 p.m. U.S. Central
time
or leave a Voice Mail message anytime, and we will be return your call
FAST.
TIME ZONES
What’s U.S. Central
time, YOUR TIME? See the World
Time Server. We are happy to work with you via email
if overseas time zones are difficult, but usually a phone call is quicker and
more effective.
Regarding Voice Mail...
We are very
busy, so there is a 1 out of 4 chance that you will get Voice Mail –
but 99 out of 100 chance that we will call you back FAST.
We often
return calls within just a few minutes, and always within one business day.
Put
the odds in your favor, and leave us a message!
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|
Email
Us...
Don't
upset the spam filters!
Please
send only ONE email to ONE address.
more Email Info...
|
We are committed to respond to your
email within one business day, at the MOST. Please only
send one email
If you
haven't heard back from us within one business day, please
phone. Either your email was mistakenly caught by a spam
filter, or your return address did not work.
RETAIL Order Questions:
tim@bulletproofme.com
Shipping
Questions :
(You should receive a shipping confirmation email and a
specific tracking email automatically, but if the spam filters
get the email, let us know...)
shipping@bulletproofme.com
QUANTITY Order Questions:
(10 or more pieces of armor, i.e., vests, helmets,
Rifle Plates, etc.)
nick@bulletproofme.com
Feedback
Tell us how well we did, or how we could do better...
manager@bulletproofme.com
Website
Issues:
Please let us know if a link is dead, or suggestions
webmaster@bulletproofme.com
We
respect your privacy
– see
our Privacy Commitment.
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Mailing
Address...
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You
can make checks payable to ArmorUP L.P. our corporate name,
or BulletProofME our official registered DBA name (Doing
Business As)
Mail
to:
ArmorUP,
L.P.
6705 Highway 290 West
Suite 502
Austin, Texas 78735
Please
call for an appointment well in advance of visiting.
The reason is, we are a
wholesale and mail order warehouse operation. We don't operate a retail
showroom, so we will need to work out your order on the phone, and then pull
and assemble the appropriate components from the warehouse. (For an individual
vest, we need get your sizing measurements on
the phone, we don't keep assembled try-on vests.)
We are extremely busy answering
the phones, and making our shipping commitments. However, with advance
notice, we are happy to meet with customers who want to pickup an order, and
save on shipping. Typically we are available Monday through Friday at
5:00 p.m. after our FedEx deadline has passed.
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U.S
Federal Buyers
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Our
CAGE code: 1W9Y9
Classification:
Small Business
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| FAX |
Please
use email if at all possible
– you will get a faster response – but for bid documents
not in email, feel free to send a facsimile: 512-870-9203.
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get
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& our newsletter... |
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