is under lockdown, but as a supplier to essential services we will continue
to fulfill orders to customers, while practicing safe distancing, and
infection prevention protocols.
accept our apologies for not returning all phone calls promptly during
this Coronavirus crisis.
been hit with more phone calls than it is physically possible to answer
in a 12 hour day.
Please email us to
help us respond faster, let us know:
1) what you
are looking for, and
2) your phone number
service, please email us at: firstname.lastname@example.org
you for your patience during this difficult time.
Please see our FAQ
page for Frequently Asked Questions...
For a soft armor vest, please
get your Sizing Measurements
you get a vest that has great coverage, AND is comfortable.)
- local Austin or International
800-374-7029 - toll-free in the
U.S. to ring into 512-922-1503
Monday to Friday 9
a.m. to 5 p.m. (0900 - 1700)
Leave a Voice Mail message
anytime 24-7, and we will be return your call FAST.
We are happy to work with
you via email
if overseas time zones are difficult, but usually a phone call is quicker and
Regarding Voice Mail...
We are very
busy, so there is a 1 out of 4 chance that you will get Voice Mail
but a 99 out of 100 chance that we will call you back FAST.
return calls within just a few minutes, and always within one business day.
the odds in your favor, and leave us a message!
don't upset the spam filters - send
only ONE email to ONE address.
more Email Info...
We are committed to respond to your email
within one business day, at the MOST. Please only send one email
If you haven't
heard back from us within one business day, please phone. Either
your email was mistakenly caught by a spam filter, or your return
address did not work.
You should receive a shipping confirmation email and a specific
tracking email automatically, but if the spam filters get the
email, let us know...
RFQ - Request for Quotation, or
(10 or more pieces of armor, i.e., vests, helmets, Rifle
Tell us how well we did, or how we could do better...
Please let us know if a link is dead, or suggestions
respect your privacy
our Privacy Commitment.
make checks payable to ArmorUP L.P. our corporate name, or BulletProofME
our official registered DBA name (Doing Business As)
6705 Highway 290 West
Austin, Texas 78735
call for an appointment well in advance of visiting.
The reason is, we are a
wholesale and mail order warehouse operation. We don't operate a retail
showroom, so we will need to work out your order on the phone, and then pull
and assemble the appropriate components from the warehouse. (For an individual
vest, we need get your sizing measurements on
the phone, we don't keep assembled try-on vests.)
We are extremely busy answering
the phones, and meeting our shipping commitments. However, with advance
notice, we are happy to meet with customers who want to pickup an order, and
save on shipping. Typically we are most available Monday through Friday
around 5:00 p.m. just after our FedEx deadline.
We are registered
use email if at all possible
you will get a faster response but for bid documents
not in email, feel free to send a facsimile: 512-870-9203.