With the introduction of a federal bill to ban
higher levels of Body Armor we have been handling a
large number of phone calls.
you do get our Voice Mail, please rest assured that we will
always call you back in one business day, usually
see our Armor
page for Frequently Asked Questions...
individual vests, please get your Sizing
Measurements before you call...
(To give you the best possible fit
we need measurements.)
- local Austin or International
800-374-7029 - toll-free in the
U.S. to ring into 512-922-1503
Hours 8:00 a.m. to 6:00 p.m. U.S. Central
or leave a Voice Mail message anytime, and we will be return your call
Whats U.S. Central
time, YOUR TIME? See the World
Time Server. We are happy to work with you via email
if overseas time zones are difficult, but usually a phone call is quicker and
Regarding Voice Mail...
We are very
busy, so there is a 1 out of 4 chance that you will get Voice Mail
but 99 out of 100 chance that we will call you back FAST.
return calls within just a few minutes, and always within one business day.
the odds in your favor, and leave us a message!
don't upset the spam filters - send
only ONE email to ONE address.
more Email Info...
We are committed to respond to your email
within one business day, at the MOST. Please only send one email
If you haven't
heard back from us within one business day, please phone. Either
your email was mistakenly caught by a spam filter, or your return
address did not work.
You should receive a shipping confirmation email and a specific
tracking email automatically, but if the spam filters get the
email, let us know...
RFQ - Request for Quotation, or
(10 or more pieces of armor, i.e., vests, helmets, Rifle
Tell us how well we did, or how we could do better...
Please let us know if a link is dead, or suggestions
respect your privacy
our Privacy Commitment.
make checks payable to ArmorUP L.P. our corporate name, or BulletProofME
our official registered DBA name (Doing Business As)
6705 Highway 290 West
Austin, Texas 78735
call for an appointment well in advance of visiting.
The reason is, we are a
wholesale and mail order warehouse operation. We don't operate a retail
showroom, so we will need to work out your order on the phone, and then pull
and assemble the appropriate components from the warehouse. (For an individual
vest, we need get your sizing measurements on
the phone, we don't keep assembled try-on vests.)
We are extremely busy answering
the phones, and meeting our shipping commitments. However, with advance
notice, we are happy to meet with customers who want to pickup an order, and
save on shipping. Typically we are most available Monday through Friday
around 5:00 p.m. just after our FedEx deadline.
use email if at all possible
you will get a faster response but for bid documents
not in email, feel free to send a facsimile: 512-870-9203.