We
offer:
-
a
position where you can be proud of the work you are doing, sell
with integrity, AND be well compensated.
-
lots
of variety on the job, both physically and mentally, mixing mostly
customer service and sales on the phone, with shipping and other
responsibilities.
- lots
of potential to grow and advance. Our upcoming website update will
bring even more growth, and we need a strong Assistant Manager on
board to help handle the workload.
We treat our
customers far above average (many call or email back just to express
their appreciation) and we are looking for an above-average
person to grow with us. Someone with an above-average work ethic,
integrity, and intelligence, who would welcome more responsibility.
BUSINESS
ArmorUP L.P. is an internet-based, retail and wholesale distributor
of Body Armor. We are a small business, but provide ballistic protection
to a very diverse base of customers, from the police and U.S. Military,
to security personnel, defense contractors, war correspondents,
export customers and private citizens. Established in 2001,
we are stable and profitable, with zero long term debt.
Our sales are
mail order, and, (until we implement our shopping cart), almost
all over the phone and email. We pride ourselves on a highly
professional and personal standard of customer sales and service.
This has earned us a superior reputation in the marketplace, and
a loyal customer base that has kept our business strong through
word of mouth advertising (in spite of our website needing updating).
For more information
on the business, see our homepage
THE WORK
The progression of
responsibility can be summarized as follows:
- Trainee
- Shipping Manager
- Retail Sales Manager
- Retail Sales Manager
for larger quantity orders
- Assistant Manager,
supervising a newly hired Shipping Manager, and taking on some
of the General Manager's duties
How fast you progress
is up to your competence and motivation. Training,
shipping, inventory handling, and "grunt work" would
be a majority of your time at first, gradually becoming a minority
of your time as you learn the ropes, gain product knowledge, and
become more efficient.
After training,
and demonstrating mastery of the needed product knowledge,
the majority of your time would be to respond to incoming phone calls
and emails for sales and customer service for retail, and later, quantity
customers. Problem solving, consultative sales conversations, sometimes
technical, with customers calling from our website, or established
customer base. Definitely NOT high pressure sales.
The
other major part of the job is handling inventory and order processing
quickly and efficiently:
COMPENSATION
Compensation
is not fixed but commensurate with experience, responsibilities,
and performance. Your contribution will determine what you make.
In the past
Assistant Managers have made $42,000 to $53,000 per year based
on 40 to 50 hours per week, with a 2 week paid vacation - AFTER
getting through the Body Armor learning curve. Initial training
time could be 1 - 3 months.
Training Wage,
$ 15 per hour plus bonuses up to $500 per month for achieving
training milestones. After getting up to speed, performance-based
bonuses are a significant part of the compensation, in addition
to base wages, and closely tied to the level of responsibility
successfully handled, and gross revenue attributable to your efforts.
POTENTIAL FOR ADVANCEMENT
We are looking
for someone who demonstrates the drive, competence and integrity
to earn more responsibility and compensation, sooner rather than
later. Our number one strategic priority is updating the website,
and we need a solid Ass't Manager in place to handle the increase
in sales.
There is a
golden opportunity for the right long-term employee who
performs at a high level, to buy in as a part owner with a very
attractive return on investment. This would be a superb opportunity
to become an owner, as well as an employee, and create long term
wealth.
Our interest
is to incentivize an employee who demonstrates high value to take
on more responsibility, and be there for the long term. Our goal
is to develop a Manager with financial "skin in the game",
who can take on some of the General Manager responsibilities,
and work on the business with the mindset and work ethic of an
owner.
HEALTH INSURANCE
Health Insurance
reimbursement offered after 3 month initial period.
LOCATION: Southwest
Austin, Texas (Oak Hill)
HOURS: Core
office hours 8:30 to 5, Monday through Friday. Overtime required
depending on workload.
-
highly
motivated to serve the customer with
integrity, and be pleasant on the phone - even under time
pressure.
-
can
maintain a high level of attention to detail.
Mistakes
can be extremely costly,
so you must have the habit of double checking your work to minimize
mistakes. We deal in equipment for the protection of life,
so "dumb" mistakes are not acceptable.
-
A strong work ethic. Must be a self-starter
who can handle being left alone to get the job done, i.e., a
sense of urgency to get the job done without being prodded.
In a fast-paced small business, we don't have time for hand-holding,
or micro-managing. Must be able to shut off the cell phone for
4 hours at a time, and focus on the task at hand.
-
some
college, or equivalent professional work experience. Must be
a fast learner to get on top of all the product knowledge,
and become competent with many varied tasks and roles.
|
We
are an Equal Opportunity Employer
|
MINIMUM QUALIFICATIONS:
Not required,
but helpful - let us know if you have any expertise in the following
areas:
- photography,
or video skills
- knowledge of
firearms, Concealed Handgun License, or police / military experience.
- computer skills
such as Quicken, Photoshop, video editing, etc., etc.
- sewing skills (we often
customize or repair Outershell Carriers)
IS THIS CAREER A GOOD FIT FOR YOU?
HOW TO APPLY:
Please do not call or
visit - we are very busy on the phone!
Email
us your resume (with a complete job history, or summary back to graduation)
and a cover letter that tells me two things:
1) what attracts you
to this career opportunity,
2) some examples where you have demonstrated above average achievement
in your work, education, or life
If you have letters of
reference, please do attach.
A human, not a robot, will
be reading your resume and cover letter, so please omit the keyword
stuffing, and "keep it real". We will email you a confirmation
of receipt of your email. In our hiring process, typically we follow-up
with selected candidates by phone, then a personal interview, and
online aptitude testing.
Thanks for your time,
Nick
Taylor
|
Armor UP
L.P. dba 